It can't be helped because it's a rental car, but the condition of the vehicle was a bit disappointing. First of all, the driver's side window was a bit noisy, and the windshield was in poor condition, making it very difficult to drive for the first time. It got a little better after stopping the car and wiping it with a wet tissue, but it was still a very good choice for our first family trip to Guam. We were able to take care of it right at the airport, and although we didn't use it much, they gave us an egg... I have two suggestions. Since the navigation system doesn't work, I wish there was a phone holder. I brought my own, but I wish they had provided a phone holder when they gave us the egg and booster. Also, they need to check the windshield condition and it seems like it needs to be washed. It was hard to see... It was a bit difficult to return the car at night because it went around in circles, but overall, I'm satisfied. The rental car was our family of five's feet for three days and showed us around nice places... It was a fun trip.

Arriving at the airport in the wee hours of the morning, exhausted, and driving back to my accommodations after receiving my Kicks, a warning message suddenly began flashing on the dashboard. It warned me that my tire pressure was dangerously low. I returned the car to the airport office and explained the problem. I was told to wait. About 10 minutes later, a staff member arrived to inspect the vehicle. They absurdly told me it wasn't a flat tire, so I should just inflate it myself. That very morning, I told them I couldn't risk my family's safety, so they finally offered me a different vehicle. The approximately hour-long delay and the absurdity were enough to turn my first trip to Guam from anticipation to anxiety. While I appreciated their subsequent actions, including a vehicle exchange, I strongly recommend checking your vehicle in advance to prevent a similar situation.

The explanation was very good, and most of all, I wanted to rent a car in the middle of my schedule, and it was very convenient because there was an office in the hotel lobby. I rode it for two days and returned it at the airport before leaving the country. I will use it again next time I go, highly recommended--!!

It was convenient to be able to pick up and return the car right at the airport, and the car was clean and ran well. I would definitely rent a Nissan car again.

Alright, here's some advice from someone who's been to Guam a few times — this was my 8th trip, and I go every December.
Up until now, I’ve used Hertz and a few other rental companies. But this was my first time trying Nissan Rent-a-Car Guam, and honestly, it was the best rental experience I’ve had on the island.

Here’s why Nissan stood out compared to others:

Lower prices for the same class of vehicle

Free upgrade to a higher class if you rent for 4+ days

Super simple payment and paperwork process

Friendly and clear explanations from staff

Discounts when refueling⛽️

Starting next year, Nissan Rent-a-Car Guam is the only rental company I’ll be using for my Guam trips!

Everything was truly great.
The staff was very friendly, and the car was in like-new condition.
The only downside is that the reservation website looks a bit outdated, which may affect trust at first glance.
However, for those considering making a reservation, I can say it’s definitely trustworthy.
The experience was even better than I expected.

Even if you don't speak English, you can still follow the general flow of the conversation.

Thank you for the upgrade to the Log vehicle — it was spacious and comfortable for all four of us.
The car was clean and roomy, and picking it up and returning it at the airport was incredibly convenient.

I originally booked a Kicks for 5 days but got a free upgrade to a Rogue — super happy with the experience!
Picking up the car at the airport and dropping it off there again made everything so convenient.
In Guam, having a car makes a huge difference.
Highly recommend using this service!

I had a very convenient rental car during my second visit to Guam. My family of four used the Rogue model for 10 days and it was very comfortable. I plan to use it again on future visits. Thank you.