#171877Sentra I used Nissan Rent-A-Car 10 times out of 10 Guam. I used it for the first time in 2013 and have been using it for 10 years. Yes, I upgraded to a new Altima last year ^^ 11Guam will also be with Nissan~

#173176Rogue SUV As if there was something sweet on the beach chair, thousands of ants were found in the trunk. There were ants attached to my luggage and golf bag, and I was very worried that they would wander into the house.

sorry. This beach chair will be disposed of.

For reference, around June 25th, 300 new beach chairs were delivered and all were exchanged. I will once again forward this to Nissan Rent-a-Car. Sorry again.

#173142Sentra I rented it during a typhoon in Guam. I rented it, but I couldn't use the vehicle properly.

#173631Versa Overall, I was satisfied. It was helpful for my trip to Guam.

#172119Versa It was cheap, friendly and everything was good. Highly recommended.

#172212Versa I borrowed wifi, but it didn't connect well, and I didn't use it because it was roaming anyway and the hotel wifi worked well. You lent me 2 beach chairs, but I didn't have a chance to use them because of the typhoon. It seems that they upgraded the vehicle, but it was a bit disappointing because it was the same small car. It seems that the car seat is not leather, but the contaminated part is not cleaned well. It looked so messy. It is said that Hertz Rent-A-Car gave a refund for the two days when the vehicle was unavailable due to a typhoon, but Nissan Rent-a-car has a cheaper rental fee than Hertz Rent-a-car, and offers free upgrades to the vehicle, and there is no such thing in the terms and conditions, so the part about two days' worth They said there was no refund for it. Due to the typhoon damage, other rental car companies, some accommodations, and Korean restaurants provided a lot of free volunteer support, but Nissan Rent-A-Car did not have such a service for customers during this difficult time, so it was very regrettable. I've even heard that customers who returned the gas without filling it up paid twice as much for gas... Most of the tourists on Guam are Koreans, and Korean tourists had a lot of trouble this time. Even if there is no such content in , I wonder what it would have been like if you were a little more considerate.

I sent a message to Nissan of Guam regarding the refund within 2 days. For reference, Nissan rental car costs $38 with CDW $500 insurance included, and provides free Wi-Fi Egg, 2 beach chairs, 1 additional driver, and 1 baby seat. In the case of the third party you mentioned, I understand that the same CDW $500 insurance policy costs $61 for a vehicle. That's a difference of $23 per day.
Even before the typhoon, if you returned the vehicle without adding fuel, you would generally be charged $10 per 3.7 liters including the service charge, but this was later changed to $7.

#172077Sentra It was convenient to pick up the car at the airport, and the interior of the car was clean. All the staff at the airport and the main office who returned it were kind, so I used it well.

#173648Versa I stayed in Guam during the typhoon period in Guam at the end of May. I rented a car for one day before the typhoon came, but it was not difficult to pick up the car right after I arrived at the airport as I had booked in advance, and the car was clean and in good condition (I applied for a Sentra, but I upgraded to an Altima haha) Return the car to Nissan's main office. I used it comfortably because I was taken to the hotel (the main office is on the main road from K-Mart to Micronesia Mall, so it's easy to find). I was enjoying my trip afterwards. In , all hotels are similar, so the extension of stay or cost is not confirmed, so chaos itself... If you don't, you have to go looking for accommodation, and meals are not provided at the hotel. In a situation where I have to find an open restaurant and solve it.. I was in a hurry to find a moving vehicle. Even on a holiday, I contacted a click travel agency for a talk consultation, and the response was quick. It's not easy to find) Even though I made a reservation in a hurry... On the appointed time, a Nissan employee came to pick me up at the hotel and went to the main office to pick up the car. Although it was a post-typhoon situation, the inside of the car was also cleanly washed, and most of all, there were many cases where it was not possible to line up for more than 6 hours to refuel at a local gas station in Guam at the time (actually, there were a lot of waiting lines for gas near the gas station). Fortunately, an alternative airline was caught earlier than expected, so I returned it a day earlier than the rental period (it's convenient to return it at the airport and leave the country), and they said they would return a day's worth of prepaid insurance premium. I used it for two days and paid a little over $9. I think I returned it inexpensively and conveniently compared to waiting in line for a long time to refuel. Unwillingly, I rented it twice this time.. Compared to other companies, short-term (one-day) rental is possible.. It is convenient to contact a local click travel agency... I do not have any plans to visit Guam right now, but if I visit again, I plan to use Nissan for rental. ^^

#171222Versa Compared to the response and service of various rental car companies in this disaster situation, Nissan seemed to be lacking a lot in that area.

If you write in more detail, we will forward it to Guam Nissan Rent-a-Car and try to provide good service. thank you

#173096Versa I arrived and departed at dawn, so I looked for a rental car that could be picked up and returned at the airport, and I rented a Nissan car. It was an excellent choice. Oh, the beach chair is also free rental, so it was so nice to watch the sunset in the sea. I'm 100% willing to use it again next time I go to Guam. They upgraded the car and returned it a day early, but it was so nice that all rental fees, insurance premiums, and airport taxes for the day were fully refundable. Nissan Rent-A-Car highly recommended!!!!