#197988Versa The staff was very rude and the car was not cool and didn't have a remote control. I returned it properly, but the interior light was broken, so they said they would take it to the supermarket the next day and charge me the money. I put it back in its original position right away, but they said the same thing. I didn't even touch it, so it seems to be defective. I have no desire to go to Guam again. If I were a regular customer, I would have upgraded the car and been more friendly.

The staff was very unfriendly, and the condition of the car was poor.
It didn’t even have a remote key, and although I returned the car properly, the next day I was told by a supervisor that the interior room light had fallen off and that I might be charged for it.
However, I simply pressed it back in and it fit perfectly. I hadn’t touched it at all, so it seems the car was in poor condition to begin with.
This experience made me lose interest in ever visiting Guam again.
As a regular customer, I wish I had been treated with more kindness and perhaps offered an upgraded vehicle.

#198015Kicks Everything was really good. They were friendly and the car was in new condition. However, the design of the reservation website is not very trustworthy. Those who make reservations can trust them and make reservations. It was better than I expected.

Everything was truly great.
The staff was very friendly, and the car was in like-new condition.
The only downside is that the reservation website looks a bit outdated, which may affect trust at first glance.
However, for those considering making a reservation, I can say it’s definitely trustworthy.
The experience was even better than I expected.

#197994Versa Contact was quick, and payment on the website and consultation via KakaoTalk were convenient, so I had a great time on my Guam trip after renting. Since there were two adults, I requested and received beach chairs and enjoyed using them on the beach. They were much more comfortable than mats! I will use them again next time I go. ^^ Oh, and it would be good if you could add a description in the product description that the hotel pick-up is not done by bringing a car to the hotel, but by sending a staff member to the office. I was wondering why there was no contact, so I went out to the lobby a little after the appointment time, and a local staff member was waiting for me. I apologize.

The communication was quick, and both the website payment and KakaoTalk consultation were very convenient, so I had a great trip in Guam after renting the car.
Since we were two adults, we requested beach chairs and received them without any issues. They were super comfortable and much better than a mat!
I’ll definitely use your service again when I visit next time. ^^

One small suggestion: It would be helpful to clarify in the product description that hotel pickup doesn’t mean the car will be delivered to the hotel.
Instead, a staff member will pick you up and take you to the office.
I was wondering why there hadn’t been any contact, and when I went down to the lobby a little after the appointment time, the local staff was already waiting. I felt a bit sorry for the delay.

#196184Versa I always use Nissan Rent-a-Car whenever I visit Guam. This time, I received a new car that was released less than a month ago and had a great time.

I always use Nissan Rent a Car whenever I visit Guam.
This time as well, I received a brand-new car that was less than a month old and had a very comfortable experience.

#196838Versa The staff were friendly, and the vehicle was very clean. There was no separate explanation of insurance on-site, but it would be nice if they provided a document in Korean.

The staff was very friendly, and the condition of the car was excellent.
There was no specific explanation about the insurance at the site, so it would be helpful if you could provide a document in Korean.

#197433Versa 1. Thank you for understanding my broken English and being so kind. 2. It's located right at the airport, so I was tired after going through immigration, but it was great to be able to pick up the car right away. It was also convenient to be able to return it right at the airport without any hassle when leaving the country. 3. The car was clean. 4. I was worried the Versa might be too small for a family of four with two children, but it was comfortable and easy to get around. 5. The Wi-Fi Egg that they lent me was very useful! 6. They provided parking lot locations on paper, and the information in the YouTube video was very helpful. 7. If you study the driving rules and road conditions in Guam on YouTube before going, driving won't be difficult. 8. I was worried about having to communicate only in English, but the friendly guidance and communication made the rental car experience easy. I will definitely use Nissan again on my next trip to Guam. Thanks to the rental car, I was able to easily explore Guam's beautiful natural attractions. Thank you.

Thank you for kindly understanding my limited English and responding so patiently.

Since the rental location was at the airport, it was great to pick up the car right after immigration when we were tired, and returning it at the airport was also very convenient.

The condition of the car was very clean.

We’re a family of four with two kids, and I was worried the Versa might be too small, but it was comfortable and spacious enough for us.

The portable Wi-Fi device you provided was super useful—we used it a lot!

The paper guide showing the parking location and the helpful YouTube video made everything much easier.

If you study Guam's traffic rules and road conditions a bit on YouTube before your trip, driving there isn’t difficult.

I was quite worried about having to communicate only in English, but thanks to your kind support and clear communication, we had no issues using the rental service. If we travel to Guam again, we’ll definitely use Nissan rentals again. Thanks to the car, we could comfortably explore the beautiful nature spots around the island. Thank you very much! ^^

#197139Sentra This is my second trip to Guam. I had good memories of using Nissan Rent-a-Car before, so I used them again this time. As expected, it was a good choice. Thank you for your kind service.

This is my second trip to Guam. I had a great experience using Nissan Rent-A-Car before, so I chose them again this time—and once again, it was the right choice. Thank you for the kind and friendly service.

#197859Versa I couldn't make a reservation in advance in Korea, but I went there and confirmed it in person and made a reservation. During the process, a Korean staff member kindly guided me through KakaoTalk and informed me of the progress in real time, which put my mind at ease. I was a little worried because it was my first time, but the time management was accurate and they paid attention to every detail, so I was able to use it with confidence. It was such a satisfying experience that I think if they had promoted it more, there would have been a lot more people using it. If you visit Guam, I definitely recommend this service.

Since I wasn’t able to book in advance from Korea, I checked availability and made a reservation locally in Guam.
During the process, a Korean staff member kindly assisted me via KakaoTalk, providing guidance and real-time updates, which really helped me feel at ease.

It was my first time using the service, so I was a bit nervous, but everything was on time, and they paid attention to every detail, which made me trust the service completely.
I honestly feel that if it were more widely advertised, many more people would use it—it was that satisfying.
I highly recommend this service if you’re visiting Guam.

#197818Versa ✅ Pick up directly from the airport

Benefit: ✅ Direct pickup at the airport

#197614Versa I found it very convenient that KakaoTalk in Korean provided prompt and friendly answers to my questions. I will definitely use it again.

Using KakaoTalk in Korean to get immediate and kind support was extremely helpful and convenient.
I’ll definitely use your service again next time. Thank you!